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This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
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All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
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Credit Card (Visa, Master Card, American Express, Discover)
PayPal
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason, your credit card will be refunded.
Annie Malone Hair and Beauty
Returns Department Tracking #
9445 Indianapolis Blvd, Suite A215
Highland, IN 46322
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Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase.
1. Please email info@anniemalonestore.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Annie Malone Hair and Beauty
Returns Department Tracking #
9445 Indianapolis Blvd, Suite A215
Highland, IN 46322
3. Include in your package a signed letter stating the reason for your return and the original receipt.
When items are returned, shipping and handling that you paid on the orders are not refunded.
There is no restocking fee.
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